Customer stories
YWSReacher API customer story

How YWS saved 18 hours a week across six brands

YWS built 11 Claude skills on top of the Reacher API—turning live creator-program data into reporting, community, content, messaging, and sample-management workflows.

Reported weekly workload

Before

56

hours

With Reacher API

38

hours

32% reduction

32%

less manual work

18 hrs

saved each week

6

brands managed

11

Claude skills built

The challenge

Six brands meant the same work, six times over.

Running creator programs across a portfolio creates a long tail of recurring work: assemble weekly reports, prepare community updates, draft briefs, review scripts, respond to creators, and decide which sample requests deserve attention.

The data YWS needed already lived in Reacher. The opportunity was to make that data usable inside the team's everyday AI workflows—without asking operators to export, reformat, and rebuild context for every brand.

The system

Reacher supplied the live data. Claude turned it into repeatable work.

YWS built a practical operating layer around the tools its team already used.

Reacher API

Current creator, campaign, performance, and sample data.

11 Claude skills

Reusable instructions that turn live data into specific outputs.

Human operators

Review, decide, and send where brand judgment still matters.

Five workflows in practice

Automation focused on the work that kept coming back.

Weekly reporting

Client-facing and internal reports pull directly from the Reacher API, cutting a 6+ hour workflow to 1.5 hours.

Affiliate community management

A weekly Slack bundle—brief, creator spotlight, poll, and leaderboard—now takes one hour instead of more than three.

Briefs and script review

Claude turns current brand data into creator briefs and structured feedback, giving the team a faster starting point for every review.

Warm DM replies

Claude reads inbound creator messages and drafts replies in each brand's voice. The team reviews and sends every response.

Sample and test-order triage

Incoming sample requests are scored and ranked using brand fit and creator metrics so staff can focus on the strongest opportunities first.

Portfolio-wide result

5638

manual hours per week, a reported reduction of roughly 32%.

Weekly reporting

6+ → 1.5 hrs

Community management

3+ → 1 hr

Human review stayed in the loop by design.

For creator-facing conversations, Claude prepares brand-voice drafts while YWS reviews and sends them. Automation removes the blank page and repetitive research; the team keeps control of the relationship.

Results were reported by YWS and reflect its six-brand workflow. Individual outcomes will vary by team, data, and implementation.

Build your own operating layer

Put your creator-program data to work beyond the dashboard.

See how Reacher can connect your creator workflows, reporting, and AI tools.

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